Terms of Service
1. Who we are
BookedOrFree is operated by CA-J Enterprises LLC, a Texas limited liability company doing business as BookedOrFree ("BookedOrFree," "we," "us"). Our address is 1118 Springbrook Rd, Pflugerville, TX 78660. You can reach us at 512-229-9199 or [email protected].
These Terms of Service ("Terms") apply to your use of bookedorfree.com (the "Site") and to the outbound email and appointment setting services we provide (the "Services"). If you sign a services agreement or written order with us, the signed agreement controls first, then the written order, then these Terms, where they conflict.
2. Accepting these Terms
By using the Site or booking a call, you agree to these Terms. If you become a client, you accept these Terms by signing an agreement or order, paying an invoice, or starting the Services. If you are agreeing on behalf of a business, you confirm you have authority to bind that business. If you do not agree, do not use the Site or the Services.
3. What our Services are
BookedOrFree runs outbound cold email campaigns and books appointments for business clients. Our Services may include:
- Building and managing sending domains and warmed inboxes
- Building a targeted prospect list of businesses that fit your offer
- Writing and sending outbound email campaigns in your business name
- Sending follow-up sequences to prospects who do not respond
- Handling replies and booking interested prospects onto your calendar
- Tracking and reporting on campaign activity
4. What our Services are not
BookedOrFree is not a sales organization, call center, advertising agency, law firm, or financial adviser. We do not:
- Close sales or sign customers on your behalf
- Guarantee any number of replies, appointments, or sales
- Guarantee that any appointment will attend, qualify, or turn into revenue
- Take any percentage of the revenue you earn from a booked appointment
- Provide legal, tax, or accounting advice
- Mail or message consumers (personal, family, or household contacts). We work business to business only, and we do not target chain or franchise locations.
5. Your responsibilities
You agree that:
- You authorize us to send outbound email in your business's name for the purpose of the Services.
- You will provide accurate business information and respond to onboarding requests promptly.
- You will keep your calendar available and attend the appointments we book.
- Any claims, offers, or materials you give us are truthful and lawful.
- You will not ask us to use false or misleading sender names, subject lines, or claims in any email.
- You will promptly send us any opt-out request or complaint you receive about our emails, so we can add that contact to the suppression list.
- You are solely responsible for your sales process, your pricing, and what happens during and after any appointment.
- You are responsible for following all federal, state, and local laws that apply to your business, and for telling us about any required disclosures or restrictions specific to your industry.
- You will not ask us to send communications to consumers, or to do anything Section 4 says we do not do.
6. Fees, term and cancellation
- The program fee is a flat monthly amount, currently $650 per month, plus a per-appointment fee, currently $250 to $300 per booked appointment. The exact amounts that apply to your program are stated in your written order, which controls.
- Monthly fees are billed in advance each month. Per-appointment fees are billed weekly in arrears for appointments booked that week, plus any applicable taxes.
- A "booked appointment" is a decision-maker or influencer for your service, in the industry and area we agreed on in writing, who has confirmed a date and time on your calendar, and who is not on your do-not-contact list. The per-appointment fee applies when the appointment is booked, not when it closes.
- If a booked appointment is clearly outside the agreed profile, email us at [email protected] within 48 hours of the booking and we will remove that appointment's fee from your invoice. If a prospect does not show, we will reach back out and rebook once at no charge. A rebooked appointment is not billed twice.
- Our fees are never based on, or a percentage of, revenue you earn.
- Every program has a 90-day minimum term. You may not cancel during the first 90 days. After the 90 days, your program continues month to month and you may cancel at any time by written notice to [email protected]. Cancellation takes effect at the end of the billing month in which we receive your notice.
- Fees already paid are non-refundable, except for the credits and refunds described in these Terms and where the law requires a refund.
- If a payment is more than 10 days late, we may pause the Services until your account is current, and late amounts may accrue interest of 1.5% per month or the maximum allowed by law.
- You authorize BookedOrFree to charge the payment method you provide for all amounts due.
- We may change our prices for future billing periods with at least 30 days' written notice. Price changes do not apply during your 90-day minimum term.
7. No guarantee of results
Results depend on your offer, your market, your follow-through, and factors outside our control. Marketing results vary. We do not promise or guarantee any number of leads, replies, or appointments, and we do not promise that any appointment will result in a sale, a contract, or revenue. Any examples, estimates, or projections are for illustration only. Any client stories reflect individual experiences and are not typical or promised results. The name "BookedOrFree" is a brand name. It is not a guarantee, a refund promise, or an offer of free services.
8. Our materials and ownership
You own your business data, your brand, your logo, and the materials you provide to us.
We own our methods, playbooks, templates, copy, prospect lists, sending infrastructure, checklists, and training materials (the "Materials"). While you are a paying client, we give you a non-exclusive, non-transferable license to use the Materials delivered to you for your own internal business purposes. After the Services end, you may keep using the email copy and reports we delivered to you. Prospect lists and sending infrastructure stay with us. You may not copy, resell, publish, reverse-engineer, or share the Materials outside your business.
9. Confidentiality and non-circumvention
Each party will keep the other's non-public business information confidential and use it only to perform under these Terms. This does not cover information that is public through no fault of the receiving party, that the receiving party already knew or independently developed, or that must be disclosed by law. We do not sell your information.
If you are a client, then during the engagement and for 12 months after it ends, you agree not to hire or contract directly with any contractor or vendor we introduce to you (for example, our email infrastructure or list providers) to perform substantially similar services for you, without our written consent.
10. Using the Site
You agree not to:
- Use the Site for any unlawful purpose
- Upload malicious code or try to access systems you are not authorized to use
- Scrape, copy, or republish Site content without written permission
- Send spam, or submit false information, or impersonate anyone
Site content is owned by CA-J Enterprises LLC and protected by intellectual property laws. Links to third-party sites are provided for convenience; we do not control or endorse them.
11. Third-party sites and tools
We use third-party platforms (for example, email sending, B2B data, CRM, and scheduling tools) to deliver the Services, and the Site may link to third-party websites and tools, including our scheduling page at ca-jenterprises.com/ai. We are not responsible for third-party sites or platforms, their content, their outages, or their privacy practices, but we will make reasonable efforts to maintain service.
12. Disclaimers
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW: (a) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST OPPORTUNITY; AND (b) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE OR SERVICES WILL NOT EXCEED THE FEES YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.
14. Indemnification
You agree to defend, indemnify, and hold harmless CA-J Enterprises LLC and its owners, employees, and contractors from any third-party claims, losses, fines, and costs (including reasonable attorneys' fees) arising from: your products or services; statements you authorize us to make; your use of any Material; your violation of any law; inaccurate information you provide; or your breach of these Terms. This does not apply to the extent a claim is caused by our own breach of these Terms, gross negligence, or willful misconduct.
15. Independent relationship
We are an independent contractor. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship. We are not your agent and cannot act or communicate on your behalf.
16. Termination
Engagements terminate per these Terms and any services agreement. We may suspend or terminate Site access or Services for non-payment, breach, or unlawful use. We may also pause any campaign we reasonably believe violates the law or the rules of an email provider or platform. Fees earned before termination remain due. If we end the Services early for any reason other than your breach or non-payment, we will refund the unused portion of any prepaid monthly fee.
17. Governing law and venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in Travis County, Texas, and both parties consent to that venue.
18. Communications and notices
By giving us your business email or phone number, you agree that we may contact you about your inquiry and our Services. You can opt out of marketing emails at any time by replying "stop" or using the unsubscribe link. We will not send marketing text messages without your separate consent. Notices under these Terms may be sent by email to the addresses on file for each party, and electronic signatures and records are valid.
19. Changes to these Terms
We may update these Terms at any time by posting a new version on this page with a new effective date. Changes do not apply retroactively. Continued use of the Site or Services after changes means you accept them. If you are a client, material changes take effect at your next billing period after notice.
20. General
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our written consent. Neither party is liable for a delay caused by events beyond its reasonable control, except for payment obligations. Sections that by their nature should continue after the Services end (including fees owed, ownership, confidentiality, liability, indemnification, and governing law) will continue. These Terms, any order, and any signed services agreement are the entire agreement between us about their subject.
21. Contact
CA-J Enterprises LLC d/b/a BookedOrFree
1118 Springbrook Rd, Pflugerville, TX 78660
Phone: 512-229-9199
Email: [email protected]
Website: bookedorfree.com